Nestbeauty Terms of Service

Welcome to Nestbeauty. These Terms of Service ("Terms") govern your access to and use of the Nestbeauty website, products, services, and related features.

By accessing our website, creating an account, placing an order, or purchasing products from Nestbeauty, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

Nestbeauty operates in the United Arab Emirates (UAE), and these Terms are intended to comply with applicable UAE laws and regulations.

1. About Nestbeauty

Nestbeauty is an online beauty and cosmetics business offering beauty, skincare, cosmetics, personal-care, fragrance, and related products through its website.

References to "Nestbeauty", "we", "us", or "our" mean Nestbeauty and the applicable business entity operating the website.

References to "you", "customer", or "user" mean any person accessing our website or purchasing our products.

2. Eligibility

By using our website, you confirm that:

• You are legally capable of entering into a binding agreement under applicable law.
• The information you provide to us is accurate and complete.
• You will use our website only for lawful purposes.
• You will comply with these Terms and all applicable UAE laws and regulations.

If you are purchasing on behalf of another person or organisation, you confirm that you have authority to do so.

3. Website Use

You agree not to:

• Use our website for unlawful or fraudulent purposes.
• Attempt to gain unauthorised access to our website, accounts, systems, or databases.
• Interfere with the operation or security of our website.
• Introduce viruses, malware, or other harmful code.
• Copy, reproduce, distribute, or commercially exploit our website content without permission.
• Use automated systems to scrape, collect, or monitor website content without our prior written permission.
• Provide false, misleading, or fraudulent information.
• Use another person's account or payment information without authorisation.

Nestbeauty reserves the right to restrict or terminate access where we reasonably believe these Terms have been violated.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, colours, sizes, ingredients, and other information displayed on our website are accurate.

However, product colours and appearance may vary depending on your device or screen settings.

Packaging and product presentation may also change from time to time due to manufacturer updates.

If a material error is discovered in a product listing, Nestbeauty reserves the right to correct the information and, where appropriate, contact affected customers.

5. Beauty and Cosmetic Products

Cosmetic, skincare, fragrance, and personal-care products should be used according to the manufacturer's instructions.

You should carefully review product descriptions, ingredients, warnings, directions, and suitability information before purchasing or using a product.

If you have allergies, sensitivities, medical conditions, or concerns about whether a product is appropriate for you, you should seek advice from an appropriately qualified professional before using the product.

Nestbeauty does not guarantee that a particular product will be suitable for every individual.

6. Product Availability

All products are subject to availability.

We may limit quantities, discontinue products, or change product availability at any time.

If a product becomes unavailable after you place an order, we will contact you and may offer an alternative, cancellation, or refund as appropriate.

7. Prices

All prices displayed on our website are stated in the applicable currency shown at checkout.

Unless otherwise stated, prices may be subject to applicable taxes, delivery charges, customs charges, or other fees.

Where applicable, VAT and other charges will be displayed at checkout.

Nestbeauty reserves the right to change prices at any time. Price changes will not affect an order that has already been accepted and confirmed, except where permitted by applicable law.

8. Orders

When you place an order, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation by email, SMS, WhatsApp, or another communication method.

An order confirmation does not necessarily mean that the order has been finally accepted if further verification is required.

We reserve the right to refuse or cancel an order where permitted by applicable law, including where:

• A product is unavailable.
• There is an obvious pricing or product-description error.
• We suspect fraud or unauthorised activity.
• Payment cannot be successfully processed.
• Delivery information is incomplete or incorrect.
• The order appears to be placed for unlawful resale or other prohibited purposes.

If we cancel an order for which payment has already been received, we will process an applicable refund.

9. Payment

We may offer various payment methods through our website, including card payments, online payment gateways, cash on delivery, or other methods made available at checkout.

You agree to provide valid and accurate payment information.

Payments may be processed by third-party payment providers. Their terms and privacy policies may also apply.

Nestbeauty does not knowingly accept fraudulent or unauthorised payment transactions.

10. Delivery

We deliver to locations within the UAE where delivery services are available.

Delivery times displayed on our website are estimates and may vary due to circumstances including:

• Courier delays
• Weather conditions
• Public holidays
• Incorrect or incomplete delivery information
• High order volumes
• Events outside our reasonable control

You are responsible for providing an accurate delivery address and contact information.

If you are unavailable to receive your order, additional delivery attempts or charges may apply where permitted.

11. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy, which forms part of these Terms.

Please review that policy before placing an order.

Nothing in our Return & Refund Policy or these Terms limits any mandatory consumer rights available under applicable UAE law.

12. Account Registration

Some features may require you to create a Nestbeauty account.

You are responsible for:

• Providing accurate information.
• Keeping your password confidential.
• Maintaining the security of your account.
• Not allowing unauthorised persons to access your account.

You should notify us promptly if you believe your account has been compromised.

Nestbeauty may suspend or terminate an account where necessary for security, fraud prevention, legal compliance, or violation of these Terms.

13. Promotions and Discount Codes

Nestbeauty may occasionally offer promotional codes, discounts, competitions, bundles, loyalty rewards, or other special offers.

Unless otherwise stated:

• Promotional codes cannot be exchanged for cash.
• Promotions may have specific expiry dates or conditions.
• Some products may be excluded from promotions.
• Multiple promotional codes may not be combined.
• Promotional offers may not be transferred or resold.

Nestbeauty reserves the right to cancel or modify a promotion where permitted by law.

14. Intellectual Property

All content on the Nestbeauty website, including:

• Logos
• Brand names
• Product images
• Photographs
• Graphics
• Text
• Website design
• Videos
• Icons
• Software
• Product descriptions
• Other materials

is owned by or licensed to Nestbeauty and may be protected by applicable intellectual-property laws.

You may view and use website content for personal, non-commercial purposes only.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit Nestbeauty's content without prior written permission.

15. User Reviews and Content

If Nestbeauty allows you to submit reviews, comments, photographs, feedback, or other content, you agree that:

• Your content is truthful and based on your genuine experience.
• You will not submit unlawful, defamatory, abusive, misleading, or offensive content.
• You will not submit content that infringes another person's intellectual-property, privacy, or other rights.
• You will not upload malicious software or harmful material.

By submitting content, you grant Nestbeauty a non-exclusive, royalty-free right to use, reproduce, display, and publish that content for legitimate business, marketing, and promotional purposes, subject to applicable law.

Nestbeauty reserves the right to remove content that violates these Terms or applicable law.

16. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, payment providers, delivery companies, social-media platforms, advertising services, or other services.

Third-party services operate independently from Nestbeauty and may have their own terms and privacy policies.

Nestbeauty is not responsible for the availability, content, security, or practices of third-party websites or services, except to the extent required by applicable law.

17. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how Nestbeauty collects, uses, stores, and protects personal information.

By using our website, you acknowledge that you have read our Privacy Policy.

18. Disclaimer

To the extent permitted by applicable law, Nestbeauty provides its website and services using reasonable care and skill.

We do not guarantee that:

• The website will always be available or uninterrupted.
• The website will always be free from technical errors.
• Every piece of website information will always be completely accurate or current.
• The website will be free from all viruses or security threats.

Nothing in these Terms excludes any warranty, right, or remedy that cannot lawfully be excluded under applicable UAE law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Nestbeauty will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

This limitation does not apply where liability cannot legally be excluded or limited under applicable UAE law.

Nothing in these Terms is intended to exclude or restrict liability for matters that cannot legally be excluded or restricted.

20. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website, your violation of these Terms, or your infringement of the rights of Nestbeauty or another party.

This provision does not limit any rights you may have under mandatory UAE consumer-protection laws.

21. Force Majeure

Nestbeauty will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, government actions, epidemics, pandemics, strikes, transportation disruptions, telecommunications failures, cyber incidents, or other events that could not reasonably be prevented or controlled.

Where appropriate, we will take reasonable steps to minimise the impact of such events.

22. Suspension or Termination

We may suspend or terminate your access to our website or account where reasonably necessary, including if you:

• Breach these Terms.
• Engage in fraudulent or unlawful activity.
• Abuse our services or promotions.
• Attempt to compromise website security.
• Provide false information.

Termination will not affect rights or obligations that arose before termination.

23. Changes to These Terms

Nestbeauty may update these Terms from time to time.

Changes may be made to reflect updates to our services, products, business practices, technology, or applicable legal requirements.

The updated Terms will be published on our website with the revised effective date.

Your continued use of the website after the updated Terms take effect constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

24. Governing Law and Jurisdiction

These Terms are governed by the applicable laws of the United Arab Emirates.

Any dispute arising from or relating to these Terms, your use of our website, or your purchase of products from Nestbeauty will be subject to the jurisdiction of the competent courts of the UAE, subject to any mandatory consumer rights or dispute-resolution requirements applicable under UAE law.

25. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed to the extent necessary, while the remaining provisions will continue to apply.

26. Contact Us

If you have questions regarding these Terms, our products, orders, or services, please contact us:

Nestbeauty

Email: [nestbeautyofficial@gmail.com]

Phone/WhatsApp: [Insert Phone/WhatsApp Number]

Address: [Insert UAE Business Address]

Website: [Insert Website URL]

Last Updated: [15/09/2026]